Please supply us with the following information with the initial enquiry:
Full name and contact details, any special interest and needs, meal preferences (vegetarian etc.) and what standard of accommodation you require. Aranza Travel and Tours reserve the right in this regards and will not be held responsible for clients who may not enjoy the product as a result of receiving incorrect and/or insufficient information.
Aranza Travel and Tours requires a non-refundable deposit of 20 % of your tour price to confirm bookings. The balance of the amount outstanding is payable 30 days before your arrival.
Once deposit is paid, confirmation will be E-Mailed or Faxed to you.
Aranza Travel and Tours reserve the right to cancel any reservation for which the deposit/full payment has not been made by due date. In an event of full payment not received all the deposit will be forfeited to cover our own costs to date and those of our suppliers.
Payments are to be made in ZAR and are only payable to Aranza Travel and Tours.
The following payment options are accepted:
All tour prices are quoted in ZAR. These prices could fluctuate therefor Aranza Travel and Tours reserve the right to increase or decrease all prices at any time without prior notice, accept if the tour price has been paid in full. However Aranza Travel and Tours will resort to price changing only if it is absolutely necessary and beyond our control.
The rest of the tour price will be forfeited as calculated below 30 days or more 30% 29 days - 16 days 50% 15 days - 9 days 75% 8 days or less 100% Clients are strongly advised to arrange cancellation insurance.
You as client agree to indemnify Aranza Travel and Tours from all expenses what so ever may incur in defending legal action or court process arising out of such action or omissions.
We strongly encourage our clients to purchase travel insurance against such eventualities. Please insure that you are adequately covered for the unforeseen.
If there is an unscheduled extension to the tour caused by flight delays, bad weather, strikes and/or any other causes beyond the control of Aranza Travel and Tours, the expenses relating to these, including accommodation, food or travel will be the client's responsibility. Aranza Travel and Tours accepts no responsibility for changes.
We are dedicated to a personalized and hands-on service by a friendly, professional team and are committed to provide our clients with the best transport and services delivery and guaranteed on-time departure.
Aranza Coaches, a division of Aranza Travel and Tours is managed by a husband and wife team – Jack and René van der Schyff, with more than 25 years experience in travelling the Southern Regions of Africa.
We provide a variety of services including but not limited to: Airport Shuttles to O.R. Tambo International Airport, Lanseria Airport in Johannesburg, Day tours, extended Overland tours and Safari tours, bus rental and minibus rental.
We own a fleet of minibuses and buses and cater for small to large groups with vehicles ranging from luxury cars, SUV and from 7 seater minibuses to 60 seater buses, only qualified and appropriately licensed drivers are used.